Responsible Gaming
Gaming Should Be Entertainment
At 21bit Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any entertainment activity, it should only be done with money you can afford to lose, and it should never negatively impact your life, relationships, or financial wellbeing.
Please gamble responsibly and within your means.
Age Verification
By accessing 21bit Casino, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction in Australia, whichever is higher. Gambling is strictly prohibited for minors.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling with more money to try to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food, medications)
- Hiding your gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when trying to cut down or stop gambling
- Repeatedly trying to cut back or control your gambling without success
- Neglecting work, education, family, or social responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing relationship conflicts because of gambling
- Using gambling to escape problems, relieve stress, or cope with negative emotions
- Spending more time and money on gambling than initially intended
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
21bit Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose during a gaming session or time period
- Reality Checks: Receive regular notifications during play to remind you of how long you've been gambling and how much you've spent
- Session Time Limits: Set a maximum time for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you feel you need a break
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
To access or modify these tools, please contact our customer support team or visit your account settings.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Telephone: 1800 858 858 (free, confidential, 24/7)
Free counselling and support for problem gambling in Australia
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free, confidential support and counselling for problem gambling -
GamStop
Website: www.gamstop.co.uk
The National Self-Exclusion Scheme for online gambling
United States
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National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling across Canada
Germany
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Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1 372 374 (free helpline)
Information and counselling for problem gambling
Note: All of these services are confidential and free to access. There is no shame in seeking help.
If You Have a Problem, Please Seek Help
Problem gambling can affect anyone, regardless of age, background, or financial status. If you believe you or someone close to you may have a problem with gambling, please don't hesitate to reach out to one of the support organisations listed above.
Your wellbeing is important to us. We encourage you to:
- Speak to someone you trust about your concerns
- Contact a gambling helpline in your country
- Seek professional counselling or therapy
- Use self-exclusion tools if needed
- Take a break from gambling
Help is available, and recovery is possible. Please reach out today.